Page 23 - Demo
P. 23
Safety, Health & Well-BeingPILLAR 1: HUMAN CENTRICESR Group LimitedEnvironmental, Social and Governance Report 202422Our people are our most valuable asset, and ESR%u2019s success would not be possible without their steadfast support. We remain committed to prioritising employee well-being and development while fostering stronger collaboration across the expanded Group. To ensure a safe working environment, we strictly adhere to all applicable employment and occupational health and safety laws and regulations in every jurisdiction where we operate.Occupational Health & SafetyESR continues to strengthen its Occupational Health and Safety (%u201cOHS%u201d) framework in alignment with the ISO 45001 international standard. As of end 2024, our China, Data Centre, South Korea and APM Property Management teams (representing ~21% of the Group%u2019s total AUM) have achieved ISO 45001 certification, which provides a structured framework to manage risks and improve on our OHS performance through policies, planning, implementation, auditing, and review. In 2024, ESR further aligned our OHS policies and procedures with ISO 45001 across our Australia and New Zealand (%u201cANZ%u201d) operations, introducing a new Group OHS Policy and forming an OHS Committee. Building on these strong foundations, ESR plans to expand ISO 45001 certification across additional business units to reinforce workplace safety and risk management.To implement OHS at the business unit level, our property and project managers are required to attend regular training courses in Occupational First Aid, Cardiopulmonary Resuscitation (%u201cCPR%u201d), Automated External Defibrillator (%u201cAED%u201d) and the Company Emergency Response Team (%u201cCERT%u201d) to ensure they are equipped with the skills to act as in-house first responders. For property development teams, established worksite safety programmes focus on enhancing incident prevention and emergency preparedness, supported by regular audits and inspections. Oversight measures are also in place to ensure general contractors and service providers are accountable for site safety and comply with local building and safety regulations. These measures include tracking the number and status of contractors, holding periodic risk assessment meetings and conducting emergency training sessions. Additionally, we have robust processes for reporting and investigating incidents, enabling us to learn from incidents and nearmisses to continually improve safety practices. We also collaborate closely with our supply chain to ensure contractors meet adequate safety and health standards, as outlined in our Supplier Code of Conduct, with compliance reinforced through contractual agreements and periodic evaluations.Contractor Safety Management SystemESR implemented a comprehensive contractor safety management system to enhance on-site safety processes and comply with local workplace health and safety regulations. This system, powered by Rapid Global, is deployed across ANZ and Southeast Asia (%u201cSEA%u201d), enabling efficient monitoring of contractor performance, incident reporting and audits. Rapid Global%u2019s capabilities include contractor pre-qualification and compliance, audits and inspections (using ESR%u2019s customised forms for both internal and external audits), incident management (including reporting, corrective actions and follow-up) and site access management (covering contractor inductions and controlled access to ESR sites). By streamlining these processes, the platform ensures real-time reporting of incidents and non-compliance, allowing swift investigation and corrective actions to prevent recurrence. These measures not only enhance risk management, but also ensure operations remain safe, sustainable and aligned with high safety standards.The adoption of Rapid Global has been pivotal in raising contractor management standards across developments and assets in ANZ and SEA. The platform facilitates better oversight of contractor compliance, improves the quality of safety audits and strengthens risk management practices to safeguard ESR%u2019s people, communities and tenants. Insights from reported incidents and near misses are shared with relevant teams to drive continuous improvement in workplace health and safety practices across all assets.Safety Leadership and Governance at ESR SEAESR SEA actively drives initiatives to enhance workplace safety and health. The region supported local government health and safety programmes, including Safety Time-Out in Singapore, Building Collapse Rescue and Emergency Preparedness in Malaysia and fire emergency response drills in Indonesia and Vietnam.EHS leadership and governance are further reinforced through initiatives such as EHS leadership visits and the implementation of High Risk Activities (%u201cHRA%u201d) management at project sites. These initiatives provide guidance and support to contractors and workers, ensuring safety standards are upheld and risks are effectively mitigated.